Pirjo Yli-Viitala's visit to University of Leipzig (10/2009-1/2010).
The University of Leipzig, located in Leipzig in the region of
Saxony, Germany, is one of the oldest universities in Europe and
the second-oldest university in Germany. In 2009, University of
Leipzig celebrated its 600th anniversary.
Pirjo Yli-Viitala from SC-Research/Lappeenranta University of Technology
worked as a visiting researcher at University of Leipzig for four
months (10/09-01/10). At University of Leipzig she worked in Service
Science and Technology Group that is hosted by the chair of Business
Information Systems (BIS). The Group consists of the three subgroups:
Service Innovation and Management, Service Modeling and Engineering,
Service and Integration Technology.
Service Engineering is one of the special focus areas of the research
group. Existed since the mid-1990s Prof. Dr. Klaus-Peter Fähnrich
from University of Leipzig is one of the founders of this area of
research and has contributed pioneer research work to this young
field. Service Engineering entails applying the appropriately modified
engineering know-how established in the field of conventional product
development to the development of services. Service Engineering
can thus be defined as the systematic development and design of
services using suitable models, methods and tools.
Research exchange to Leipzig University created a basis for the
persistent cooperation between the organisations. Getting to know
more about the scientific background and the research conducted
at Leipzig University and at SC-Research will enable partners to
deepen the cooperation in a form of joint research projects and
scientific writing, for example. Regarding to the CEOS-08 project,
the research exchange made it possible to carry out benchmarking
case studies in certain enterprises in Germany.