The 2009 Naples Forum on Services at Capri, Italy on 16-19 June 2009
The 2009 Naples Forum on Services was organized in
Capri, Italy on 16-19 June 2009 together with The European Institute
for Advanced Studies in Management (EIASM), University of Naples
‘Federico II’ and University of Cassino. The aim of the 2009 Naples
Forum was to stimulate discussion between scholars and practitioners on
three, interdependent themes, i.e. Service-Dominant Logic, Service
Science and Network Theory. The Naples Forum hosted more than 100
academic and practitioner presentations from 25 countries worldwide
together with interactive discussion panels.
SCR participated the 2009 Naples Forum by presenting a
paper: Vänskä, J. et al., ‘Pursuit of Business Renewal through
Discontinuous Service Innovations’.
The distinguished keynote speakers on the Forum were:
Professor Stephen Vargo (University of Hawaii, USA), Professor Robert
Lusch (University of Arizona, USA), PhD, Director Jim Spohrer (IBM
Almaden Research Center, San Jose, USA) and Professor Evert Gummesson
(Stockholm University, Sweden).
More information: juha.vanska(a)lut.fi