Three presentations by SC-R at RESER2014 conference
The 24th Annual RESER conference (www.reser2014.fi)
was organized in Helsinki Finlandia hall on September 11-13, 2014. The
event was organized by VTT (Technical Research Centre of Finland).
RESER (The European Association for REsearch on SERvices) is a network
of research groups and individuals active in services research and
policy formulation This year, the conference attracted 200 researchers
from all over the world. The keynote speech was delivered by Professor
Stephen L. Vargo, who is the founding father of Service-Dominant-Logic.
researchers presented three papers at the conference. Arja Kuusisto
presented the paper titled “Users as effectual innovators: A new
perspective into user and service innovation”, which was co-authored by
Juha Arrasvuori, Jari Kuusisto and Selina Liang.
made a presentation of the paper “Speed of New Service Development
among Finnish ‘low-tech’ SMEs “, co-authored by Juha Vänskä and Selina
Liang. Finally, Juha Vänskä presented the paper titled “The use of
service design tools as ‘boundary spanning objects’ in SMEs”, which he
co-authored with Juha Arrasvuori. These two papers presented results
from the recently completed NOVUS-project.