Pirjo Yli-Viitala's visit to University of Leipzig (10/2009-1/2010).
The University of Leipzig, located in Leipzig in the
region of Saxony, Germany, is one of the oldest universities in Europe
and the second-oldest university in Germany. In 2009, University of
Leipzig celebrated its 600th anniversary.
Pirjo Yli-Viitala from SC-Research/Lappeenranta
University of Technology worked as a visiting researcher at University
of Leipzig for four months (10/09-01/10). At University of Leipzig she
worked in Service Science and Technology Group that is hosted by the
chair of Business Information Systems (BIS). The Group consists of the
three subgroups: Service Innovation and Management, Service Modeling
and Engineering, Service and Integration Technology.
Service Engineering is one of the special focus areas of
the research group. Existed since the mid-1990s Prof. Dr. Klaus-Peter
Fähnrich from University of Leipzig is one of the founders of this area
of research and has contributed pioneer research work to this young
field. Service Engineering entails applying the appropriately modified
engineering know-how established in the field of conventional product
development to the development of services. Service Engineering can
thus be defined as the systematic development and design of services
using suitable models, methods and tools.
Research exchange to Leipzig University created a basis
for the persistent cooperation between the organisations. Getting to
know more about the scientific background and the research conducted at
Leipzig University and at SC-Research will enable partners to deepen
the cooperation in a form of joint research projects and scientific
writing, for example. Regarding to the CEOS-08 project, the research
exchange made it possible to carry out benchmarking case studies in
certain enterprises in Germany.